What I get with the pledge "All-In Citizens 4.0 Warband Bndl.(resin) 159/160€" ?
This pledge if all models get unlocked will include 43 models.
AX070 to AX084 - Hussaria (15 models)
AX087 to AX101 - Ancient Ones (15 models)
AX103 to AX116 (AX115 excluded) (13 models)
Last updated: February 11, 2021 04:54
Will I pay import taxes?
All our shipping will have pre paid custom duties. If you live in the EU, US, CA, UK or AU you will not be charged any import taxes.
Last updated: May 30, 2024 09:29
What I get with the pledge I WANT THEM "ALL" (resin) / STL?
This pledge if all models get unlocked will include:
AX070 to AX084 - Hussaria (15 models)
AX087 to AX101 - Ancient Ones (15 models)
AX103 to AX116 (AX115 excluded) (13 models)
AX001 to AX014 - Citizens 1.0 (14 models)
AX015 to AX028 - Citizens 2.0 (14 models)
AX031 to AX044 - Order Lyss Warband (15 models)
AX046 to AX060 - Templars Flame Warband (15 models)
Total 101 models
The only models left outside this pledge are the ones marked as ADD-ONS, all present in the ADD-ON image. These are usually models not related to warbands or bigger/more complex models that comes at extra cost for us, so can’t be included in the pledges.
Please check the main page to find them!
Last updated: February 13, 2021 00:33
Do I get plastic bases?
Yes all miniatures will come with 32mm round plastic bases. We chose the most common one as there are too many options to choose from. And buying bases your self can be quite expensive now days.
Last updated: May 30, 2024 09:29
Are there any models left after I get the I WANT THEM ALL pledge?
The only models left outside this pledge are the ones marked as ADD-ONS, all present in the ADD-ON image. These are usually models not related to warbands or bigger/more complex models that comes at extra cost for us, so can’t be included in the pledges. Please check the main page to find them!
Last updated: February 11, 2021 04:54
How will you deliver the digital files?
Digital files will be delivered via My Mini Factory, the survey will ask you the account to send the files to. If you don’t have MMF we will send you a direct download link with an expiration date on it.
Last updated: May 30, 2024 09:29
What is the difference between resin and stl pledges? Are the models different?
The difference between resin and STL pledges is only the material in which you get the models: resin or file. The codes and the files ARE EXACTLY THE SAME
Last updated: February 11, 2021 04:54
I did not get everything from last KS
If you have a pending request, if done in the timeline we stated, please email me at [email protected] I will solve it. I ran over 40 Kickstarter in the past 4 years. All were delivered. But sometimes I may have missed some requests, or they were not submitted as requested via our support email.
Last updated: May 30, 2024 09:29
What is the price for the STL ADD-ONS?
3 euro for AX029, AX045, AX062, AX064, AX065, AX067, AX068, AX069, AX102, AX115
4 euro for AX061, AX063 , AX066, AX085, AX117, AX122
Last updated: February 11, 2021 04:54
About AXIA
Please do not ask, the initial range was developed with AXIA as a supporter, involved in the design and following the 3d sculptors. Not to mention the marvelous painted miniatures. Last Kickstarter done together was Citizens 5.0. AXIA is no longer connected to us, and we will not answer any questions in regard to this matter. Please don’t ask :)
Last updated: May 30, 2024 09:29
Which warbands can I choose if I pledge "2 Warbands"?
You can choose from The Amber Husaria, The Ancient Ones or the Citizens 4.0 warband, in any combination. The old warbands are available only as ADD-ONS
Last updated: February 11, 2021 05:03
Do the Citizens 4.0 count as Warband?
Yes!
Last updated: February 11, 2021 05:03
Where can I find the list of the ADD-ON models, that are not included in the warbands?
Check the ADD-ON MODELS banner in the main page. You will find all the renders, codes and price for each one
Last updated: February 11, 2021 05:11
Is there any pledge that allows me to take the older warbands too?
The only pledge that allows you to pick the older warbands is the I WANT THEM ALL one. Please note, model present in the ADD-ON BANNER are not included. All the other pledges refer to the current project
Last updated: February 11, 2021 05:11
Which models can I take if I choose the 5 models or 10 models pledge?
You can pick and choose any model of The Amber Husaria, The Ancient Ones or the Citizens 4.0 warband, in any combination. The old warbands and the ADD-ON stretch goals are available only as ADD-ONS
Last updated: February 11, 2021 05:11
How can I buy an ADD-ON model?
There are two ways: you can buy it DURING the kickstarter increasing your offer with the corresponding amount, in this way you help UNLOCKING new models! At the end of the kickstarter you will have this extra credit in the pledge manager, so you will have only to select the model. Or you can buy them in the pledge manager paying the relative extra price at the checkout
Last updated: February 11, 2021 05:11
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.